Description

• Assist customers with inquiries and provide solutions to their issues.
• Handle customer complaints in a professional manner while maintaining a positive attitude.
• Document interactions with customers and maintain accurate records of inquiries and resolutions.
• Collaborate with team members to ensure high levels of customer satisfaction.
• Stay updated on product knowledge to provide accurate information to customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level position; no prior experience required.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficiency in using customer service software and tools.
• Qualities and Traits: Ability to work in a fast-paced environment.
• Qualities and Traits: Strong problem-solving skills and attention to detail.