Customer Service Representative
SMCS Outsourcing
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment
Professional Development
Professional Development
Work-Life Balance
Work from Home
Description
- Provide exceptional customer service by responding to inquiries and resolving issues
- Assist customers with placing orders and navigating the online platform
- Maintain a positive attitude while handling customer interactions
- Document customer interactions and feedback for quality assurance
- Collaborate with the team to improve service processes
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong communication skills, both verbal and written
- Qualities and Traits: Empathy, patience, and resilience
- Responsibilities and Duties: Ability to multitask and manage time effectively
- Working Conditions: Comfortable working in a fast-paced, dynamic environment
jm stack ph
HR ManagerSMCS Outsourcing
Working Location
Concentrix Spark Place Cubao Recruitment Site. P. Tuazon, corner 10th Ave, Cubao, Quezon City, Metro Manila, Philippines
Posted on 11 December 2025
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