• Assist customers with inquiries, providing clear and accurate information.
• Resolve customer issues effectively and efficiently, ensuring a high level of customer satisfaction.
• Maintain records of customer interactions and transactions.
• Cooperate with team members to enhance customer service delivery.
• Participate in training and development sessions to improve skills and knowledge.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Entry-level (No experience required)
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service abilities
• Skills and Competencies: Effective problem-solving skills
• Skills and Competencies: Proficient with back office support and technical skills
• Qualities and Traits: Strong interpersonal and organizational skills