• Assist customers with inquiries regarding products and services.
• Handle customer complaints with empathy and professionalism.
• Provide detailed information about products, services, and promotions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to resolve customer issues.

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field or equivalent experience.
• Experience Level: with/without years of experience in customer service.
• Skills and Competencies: Proficient in English Language, strong interpersonal skills, customer service oriented, and technical skills.
• Qualities and Traits: Strong work ethic, team player, and ability to handle stress.
• Responsibilities and Duties: Willingness to learn and adapt to new challenges in a fast-paced environment.