• Provide exceptional customer service and support via various communication channels.
• Assist customers with inquiries and resolve issues in a timely manner.
• Maintain a thorough knowledge of products and services to effectively assist customers.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with team members to improve the overall customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: with/without Customer Service experience.
• Skills and Competencies: Proficient in English language with strong interpersonal skills.
• Skills and Competencies: Demonstrated ability in customer service and support.
• Qualities and Traits: Strong work ethic and commitment to providing quality service.
• Skills and Competencies: Basic technical skills to navigate systems and resolve customer queries.