Customer Service Representative

Synlink Recruitment Outsourcing Co. Inc.

＄352-529[Monthly]
On-site - Quezon City1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Professional Development

  • Time Off & Leave

    Sick Leave, Vacation Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Assist customers with inquiries and issues via phone, email, and chat.
  • Provide accurate product information and support.
  • Resolve complaints efficiently and professionally.
  • Maintain customer records and document interactions.
  • Collaborate with team members to enhance service quality.
  • Achieve customer satisfaction and retention goals.

Requirements

  • Educational Qualifications: High school diploma or equivalent; a degree in communications or related field is a plus.
  • Experience Level: 1-3 years of experience in customer service or related roles.
  • Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
  • Working Conditions: Mainly office-based, with potential for remote work options; requires flexible hours.
  • Qualities and Traits: Patience, empathy, and a strong customer-oriented mindset.
Customer ServiceProblem SolvingTechnical SkillsEnglish LanguageCall Centre
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Christine Joy Rivera

Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.

More than ten replies today

Working Location

Primebeef Company. Meating Place Building, 155 Kamias Rd, Diliman, Quezon City, 1101 Metro Manila, Philippines

Posted on 09 September 2025

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