Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Provide exceptional customer service by handling inquiries and resolving issues.
- Maintain accurate records of customer interactions and transactions.
- Respond to calls promptly and professionally.
- Utilize company policies to ensure consistency in service.
- Collaborate with team members to improve service delivery.
- Meet performance metrics and goals set by management.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Excellent communication skills in English, strong listening abilities, and proficiency in call center operations.
- Working Conditions: Office environment, often requiring long hours on the phone.
- Qualities and Traits: Patience, empathy, problem-solving skills, and a positive attitude.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 11 July 2025
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