Customer Service Representative
Alorica
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Annual Company Trip, Sleeping Quarters
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints efficiently and professionally.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance service quality.
- Stay updated with product knowledge and company policies.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficient in English, excellent customer service, strong problem-solving abilities, technical skills.
- Working Conditions: Office environment, possible remote work options, standard working hours.
- Qualities and Traits: Strong work ethic, team player, excellent people skills, and adaptability.
Levie Ramos
Talent AquisitionAlorica
Active within seven days
Working Location
Ground Floor, Cyberpark Tower 2. General Araneta, Cubao, Quezon City, 1109 Metro Manila, Philippines
Posted on 08 July 2025
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