Call Center Representative - Metro Manila site
Lexie Staffing co.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Employee of the Month Award, Employee Recognition Program
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Health Insurance
Time Off & Leave
Vacation Leave
- Assist customers with inquiries and provide product information
- Resolve issues through effective problem-solving techniques
- Handle customer complaints with professionalism and empathy
- Maintain accurate records of customer interactions
- Collaborate with team members to improve service delivery
- Work in a fast-paced environment while ensuring customer satisfaction
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficient in English communication, both verbal and written; basic technical skills.
- Responsibilities and Duties: Assist customers with inquiries, troubleshoot issues, and provide product information.
- Working Conditions: Primarily office-based with possible remote work options; may involve shift work.
- Qualities and Traits: Strong problem-solving skills, patience, empathy, and a positive attitude.
Mica A
Sourcing LeadLexie Staffing co.
Working Location
1, Centris Walk - Eton Centris. J2VQ+2XF, Diliman, Quezon City, Metro Manila, Philippines
Posted on 07 March 2025
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BPO & Call Center
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