Description

• Respond to customer inquiries in a timely and professional manner.
• Provide information about products and services offered.
• Handle customer complaints and resolve issues effectively.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance customer service practices.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years of experience in customer service or related field.
• Skills and Competencies: Proficient in English language, strong customer service skills, excellent organizational skills.
• Qualities and Traits: Team player with a strong work ethic and willingness to learn.
• Responsibilities and Duties: Ability to support back office tasks as required.