• Provide thorough and accurate information to patients regarding healthcare services.
• Assist patients with scheduling appointments and addressing concerns.
• Handle inquiries and resolve issues related to healthcare services in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Work collaboratively with healthcare providers to ensure patient satisfaction.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0-2 years).
• Skills and Competencies: Strong interpersonal skills and customer service aptitude.
• Qualities and Traits: Strong work ethic and attention to detail.
• Technical Skills: Proficiency in using healthcare software and related technology.