• Provide exceptional customer service through various communication channels.
• Address customer inquiries and resolve issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance the customer experience.
• Stay updated on product knowledge to assist customers effectively.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Fresh graduate or 0–2 years of experience in customer service or related fields.
• Skills and Competencies: Proficient in English language and strong interpersonal skills.
• Skills and Competencies: Excellent customer service skills and a strong work ethic.
• Skills and Competencies: Technical skills to navigate customer service software.
• Qualities and Traits: Ability to work in a fast-paced environment and adapt to changing situations.