• Provide exceptional customer service by addressing inquiries and resolving issues effectively.
• Manage customer interactions through various channels, including phone, email, and chat.
• Assist in scheduling appointments and coordinating service deliveries.
• Collaborate with team members to improve customer satisfaction and service quality.
• Utilize problem-solving skills to address customer concerns and offer effective solutions.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in customer service with strong organizational and interpersonal skills
• Responsibilities and Duties: Ability to work as a team player and contribute positively to team goals
• Qualities and Traits: Strong work ethic and financial literacy are desirable
• Skills and Competencies: Experience in sales pitching and closing deals is a plus