Resources and connects customers harmoniously. With years of proven history in the industry, they are well-known as a top outsourcing company.

Position: Spanish Customer Support

Company Industry: BPO Company

Work Location: Ortigas, Pasig City

Salary: Php 50,000 – Php 70,000

Work Schedule: 10:00 PM – 7:00 AM (Graveyard shift), 2 days off

Work Set-up: Onsite

Job Requirements:

• Proficient in Spanish language, both verbal and written
• Can communicate in English (conversational)
• At least two years of college required, vocational course completion, or any related field
• Customer service experience is a big advantage
• Open to undergraduates and Bachelor’s degree holders
• Willing to work onsite in Pasig City

Job Responsibilities:

• Provide assistance and information via phone, web, email, and chat in Spanish and English
• Listen and resolve customer concerns, issues, or questions
• Analyze and resolve problems received from customers
• Prepare reports by gathering data collected during customer interactions
• Ensure customer satisfaction and provide professional support
• Perform other related tasks as needed

Recruitment Process (Online):

1. Resume Screening
2. Initial HR Interview
3. Language Assessment
4. Operations/Final Interview
5. Job Offer