Customer Service Representative (WFH)

HR Spectacles

＄353-441[Monthly]
Hybrid - Pasig1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and issues efficiently and professionally.
  • Maintain detailed records of customer interactions and feedback.
  • Collaborate with team members to improve processes.
  • Stay updated on product knowledge and company policies.
  • Demonstrate a positive attitude and empathy towards customers.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: 1-3 years of experience in a customer service role, preferably in a call center environment.
  • Skills and Competencies: Proficient in customer service, strong command of the English language, excellent organizational and people skills, and demonstrated strong work ethic.
  • Working Conditions: Office setting, predominantly desk-based work, potential for shift work.
  • Qualities and Traits: Patience, empathy, adaptability, and a positive attitude are essential for success in this role.
Customer ServiceEnglish LanguageStrong Work EthicOrganizational SkillsPeople SkillsCall Centre
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HR Spectacles

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Working Location

Ortigas Center. Ortigas Center, Pasig, Metro Manila, Philippines

Posted on 08 September 2025

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