Customer Service Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Employee of the Month Award, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Perks Benefits
Gym Membership, Pet Friendly Workplace, Play Area for Employee's Kids
Time Off & Leave
Sick Leave
- Serve as the primary point of contact for customers.
- Assist with inquiries, complaints, and product information.
- Maintain a high level of customer satisfaction and resolve issues effectively.
- Document customer interactions and feedback in the CRM system.
- Collaborate with team members to enhance service processes.
- Meet performance targets and contribute to team goals.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Fresh graduates or students welcome.
- Skills and Competencies: Proficiency in English, call center experience is a plus, scheduling abilities.
- Working Conditions: Office environment with shift rotations.
- Qualities and Traits: Strong communication skills, problem-solving mindset, empathetic attitude.
kelvin ostan
HR OfficerMiranda HR
Active within three days
Working Location
CCF Center. Frontera Verde, Ortigas Avenue corner C5 Road, Pasig, 1604 Metro Manila, Philippines
Posted on 01 September 2025
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