NO BPO Experience required - Customer Service Representative - Clark | Telco
Sutherland Philippines
Job Description
- As a Customer Service Representative, you are tasked to deliver high quality of service to the customers and clients of one of America’s largest multinational telecommunications conglomerates.
- Handle customer requests professionally and sympathetically
- Exceed client and company performance expectations
- Maintain customer account information and records
- Participate actively on a team working together to solve customer issues
- Interact with client departments when escalations are required
- Ability to handle stress, show empathy and not take difficult customers personally
- Ability to work in a team environment accepting responsibility for decisions and how results may impact team
- High School Diploma or equivalent is required
- With Customer Service background
- Strong written and verbal communication skills
- Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
- Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
- Strong multi-tasking ability
Irene Nuguid
LeadSutherland Philippines
Active today
Working Location
Sutherland, GF, Mon Tang Avenue, Mon Tang Ave., Balibago, Angeles, Pampanga, Philippines
Posted on 05 March 2025
Explore similar jobs
View more similar jobsCustomer Service Representative at Concentrix Clark | Seasonal Healthcare
Concentrix＄341-409[Monthly]
On-site - PampangaNo Exp RequiredHigh/Senior High SchoolFull-time
Rina M.HR Officer
Client Account Associate: Buy Ops Associate
Kreeayt Business Process Outsourcing＄256-307[Monthly]
On-site - PampangaFresh Graduate/StudentHigh/Senior High SchoolFull-time
Ruslene SalvatusFounder
Customer Service Representative
JetSon Manpower Agency＄341-682[Monthly]
On-site - Pampanga<1 Yr ExpHigh/Senior High SchoolFull-time
Kim SiguenzaHR Officer
Customer Service RepresentativeUrgent
Metacom Business Process Outsourcing Solution Inc.＄341-426[Monthly]
On-site - PampangaNo Exp RequiredHigh/Senior High SchoolFull-time
Brian Lamban CSSWBHR Manager
Multi-Channel Customer Service Representative
Digital Room (Philippines), Inc.＄324-358[Monthly]
On-site - PampangaNo Exp RequiredHigh/Senior High SchoolFull-time
Isabel CartonHR-Recuitment Specialist
Sutherland Philippines
>1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
