Customer Service Representative (Loans)
ServiceFirst CX
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Anniversary Gifts, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Retirement Plan
Professional Development
Job Training
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
- Evaluate loan applications to determine qualification and creditworthiness.
- Review and verify financial documents submitted by applicants.
- Explain loan products and address customer inquiries professionally.
- Ensure compliance with lending regulations and internal policies.
- Build trust and maintain customer satisfaction throughout the loan process.
Christine Faigones
Sourcing SpecialistServiceFirst CX
Active today
Working Location
12th Floor, ServiceFirst Call Center & BPO, C26W+FJH, Alabang, Muntinlupa, Metro Manila, Philippines
Posted on 05 January 2026
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