• Interact with customers to understand their needs and provide excellent service.
• Resolve customer inquiries and issues in a timely and effective manner.
• Maintain knowledge of products and services to assist customers efficiently.
• Document customer interactions and feedback to improve service levels.
• Collaborate with team members to enhance the customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to handle challenging customer interactions.
• Qualities and Traits: Positive attitude and a customer-oriented mindset.
• Working Conditions: Fast-paced environment with a focus on teamwork.