• Assist customers with inquiries about products and services via phone, email, and chat.
• Provide timely and effective solutions to resolve customer issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance the customer experience.
• Stay updated on product knowledge and service offerings to better assist customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: 0–2 years of customer service experience.
• Skills and Competencies: Proficient in the English language, strong customer service skills.
• Qualities and Traits: Excellent communication skills, problem-solving abilities, and a friendly demeanor.
• Responsibilities and Duties: Ability to manage multiple tasks in a fast-paced environment.