Customer Service Representative
Miranda HR
Job Description
Benefits
Allowances
Transportation Allowance
Employee Recognition and Rewards
Employee of the Month Award, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Perks Benefits
Gym Membership
Professional Development
Job Training
Time Off & Leave
Sick Leave
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and effectively.
- Maintain a positive attitude while handling complaints.
- Document interactions in the customer management system.
- Collaborate with team members to enhance customer experience.
- Meet performance metrics and targets.
- Job Title: Customer Service Representative
- Educational Qualifications: Diploma required
- Experience Level: No experience required
- Skills and Competencies: Strong customer service skills, proficiency in English, excellent problem-solving abilities, effective scheduling, teamwork, and call center knowledge
- Responsibilities and Duties: Assist customers, resolve inquiries, manage calls, and maintain records
- Working Conditions: Call center environment, shifts may vary
- Qualities and Traits: Positive attitude, patience, adaptability, and strong communication skills
kelvin ostan
HR OfficerMiranda HR
Active within three days
Working Location
0000, SM Cyber Makati One. 373 Sen. Gil J. Puyat Ave, Makati City, 1209 Metro Manila, Philippines
Posted on 26 August 2025
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