Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer support through various channels including phone, email, and chat.
- Resolve inquiries and issues promptly, maintaining a positive customer experience.
- Document customer interactions accurately in the CRM system.
- Collaborate with team members to improve service processes.
- Assist in training new staff on customer service protocols.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: 1-3 years of experience in customer service or support roles.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Working Conditions: Office environment with potential for remote work.
- Qualities and Traits: Empathetic, patient, and adaptable with a positive attitude.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
3/f, Southgate Mall. 2258 Chino Roces Ave, Makati City, Metro Manila, Philippines
Posted on 17 July 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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