Customer Service Representative
Miranda HR
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Life Insurance, HMO
Perks Benefits
Gym Membership, Parking Space
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints efficiently.
- Maintain detailed records of customer interactions.
- Assist in the training of new staff members.
- Collaborate with team members to improve processes.
- Promote company products and services to enhance customer satisfaction.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No previous experience is necessary; entry-level candidates are welcome.
- Skills and Competencies: Proficient in English, excellent customer service skills, and strong problem-solving abilities.
- Working Conditions: Office environment, occasional high-pressure situations dealing with customers.
- Qualities and Traits: Friendly, patient, empathetic, and adaptable personality.
Jienel Antoinette Ramos
HR ManagerMiranda HR
More than ten replies today
Working Location
Jupiter. Jupiter, Makati City, Metro Manila, Philippines
Posted on 10 July 2025
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