Customer Service Representative - Alorica Ilocos Norte site
Alorica Philippines
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, Occupational Accident Insurance, HMO
Others
Office Parties
Perks Benefits
Sleeping Quarters
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Responsibilities
- Answer customer inquiries via phone, email, or chat
- Resolve complaints and provide effective solutions
- Process orders, payments, and refunds
- Assist with product and service support
- Maintain accurate customer records in the system
- Communicate clearly and follow company guidelines
- Upsell or cross-sell products and services
- Coordinate with other teams for issue resolution
- Meet performance and quality metrics
- Gather and relay customer feedback
Requirements & Benefits of ALORICA PH!
- Earn ₱18K up to ₱37K monthly salary range
- NO BPO experience needed – Will train you!
- Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
- 20% Night Differential
- Paid Training & Incentives
- HMO & Government Benefits
- 13th Month Pay
- Vacation Leave / Personal Time Off – Paid
- Anniversary Bonus
- Annual Performance Increase
- Work Onsite with a professional & supportive team
Prince Jethro Evangelista
HR ManagerAlorica Philippines
High response rate
Working Location
Venvi Group of Companies. Valdez Center IT Park, San Nicolas, 2901 Ilocos Norte, Philippines
Posted on 26 September 2025
Explore similar jobs
View more similar jobsCustomer Service Representative - Fresh Graduate | No BPO Experience - Aloric...Urgent
TalentLink Outsourcing＄319-440[Monthly]
On-site - Ilocos NorteNo Exp RequiredDiplomaFull-time
Prince VillacoraHR Manager
Customer Service Representative
HR1001＄431-776[Monthly]
On-site - Ilocos Norte<1 Yr ExpHigh/Senior High SchoolFull-time
Maricar MuldongHuman Resource Specialist
Customer Service Representative | Global Hotels and Resorts Program | Ilocos
Sutherland Philippines＄259-431[Monthly]
On-site - Ilocos Norte<1 Yr ExpHigh/Senior High SchoolFull-time
Irene NuguidLead
Customer Service Representative | Retail Account
Alorica＄259-345[Monthly]
On-site - Ilocos NorteNo Exp RequiredHigh/Senior High SchoolFull-time
Anna De Los SantosOwner
Customer Service Representative ONSITE | TaskUs La Union
GrowthHire Strategies＄345-379[Monthly]
On-site - La UnionNo Exp RequiredBachelorFull-time
Ma. Feldimay Dela CruzOwner
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
