Customer Service Representative (HEALTHCARE) 20-25K
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints with empathy and patience.
- Document customer interactions in the CRM system.
- Collaborate with team members to enhance service quality.
- Maintain a positive attitude and professional demeanor.
Requirements
- Educational Qualifications: High/Senior High School diploma or equivalent.
- Experience Level: Less than 1 year of experience in customer service or related fields.
- Skills and Competencies: Proficient in English, strong communication, and problem-solving skills.
- Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment, regular business hours, potential for remote work.
- Qualities and Traits: Empathetic, patient, and adaptable with a positive attitude.
Eduard Lagman
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 25 June 2025
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501-1000 Employees
BPO & Call Center
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