• Assist customers with inquiries and provide accurate information about products and services.
• Handle customer complaints and resolve issues in a timely and professional manner.
• Maintain detailed records of customer interactions and transactions.
• Support the sales team by facilitating communication and providing product updates.
• Collaborate with team members to improve customer service processes.

Requirements

• Educational Qualifications: At least HS Graduate (OC)/SHS Grad
• Experience Level: With or Without BPO Experience
• Skills and Competencies: Excellent verbal and written communication skills.
• Qualities and Traits: Strong problem-solving abilities and customer-focused mindset.
• Working Conditions: Fast-paced, team-oriented environment with occasional overtime as required.
• Responsibilities and Duties: Ability to work flexible hours including evenings and weekends.