Customer Experience Specialist

Toyota Financial Services Philippines

＄263-350[Monthly]
On-site - Davao del SurFresh Graduate/StudentBachelorFull-time
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Job Description

Benefits

  • Allowances

    Telecommunication Allowance, Meal Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Employee Recognition Program, Holiday Gifts, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Dental Insurance, Health Insurance, HMO

  • Professional Development

    Employee Assistance Program, Job Training

  • Time Off & Leave

    Birthday Leave, Maternity & Paternity Leave

  • Work-Life Balance

    Flexible Hours

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Description

  • Confers with the customers by telephone, email, in person in order to provide information about products and services.
  • Keep records of customers interactions and transactions, recording details of inquiries, complaints and comments, as well as actions taken.
  • Ensures that appropriate responses were made to resolve customers' problem.
  • Refers customer's concerns to designated departments for resolution and processing.
  • Provides feedback and reply to customers' concern and request.

Requirements

  • Graduate of any 4-year Business course or any related coursed
  • With active listening skills, problem solving skills, customer service
  • Written and Oral Communication Skills
Communication Skills
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JONNA CASTANEDA

HR ManagerToyota Financial Services Philippines

Reply 0 Times Today

Working Location

Manuel D. Morales Building, Manuel D. Morales Building. J.P. Laurel Ave, Bajada, Davao City, 8000 Davao del Sur, Philippines

Posted on 18 August 2025

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