• Assist customers with inquiries and provide exceptional service.
• Handle complaints and resolve issues in a professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service delivery and customer satisfaction.
• Educate customers about products and services to enhance their experience.

Requirements

• Job Title: Customer Service Representative
• Job Function: Customer Service Operations
• Responsibilities and Duties: Strong problem-solving skills and ability to address customer concerns effectively.
• Working Conditions: Comfortable working in a fast-paced environment with frequent customer interactions.
• Qualities and Traits: Excellent communication skills, both verbal and written, with a friendly and approachable demeanor.
• Qualities and Traits: Ability to work independently and as part of a team, with a focus on customer satisfaction.