Customer Service Representative

Clu Forwarding Services

$341-392[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Paid Holidays

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Parking Space, Retirement Plan, Sleeping Quarters

  • Professional Development

    Job Training

  • Time Off & Leave

    Birthday Leave, Sick Leave, Vacation Leave

Read More
  • Respond to customer inquiries via email and chat.
  • Resolve issues efficiently while ensuring customer satisfaction.
  • Maintain detailed records of customer interactions.
  • Collaborate with support teams to improve service quality.
  • Provide product information and guidance to customers.
  • Adapt to new technologies and tools for communication.


  • Educational Qualifications: High/Senior High School diploma or equivalent.
  • Experience Level: No prior experience required; training will be provided.
  • Skills and Competencies: Strong English communication skills, proficiency in using online chat and email platforms, problem-solving abilities.
  • Responsibilities and Duties: Handle customer inquiries, provide product information, resolve complaints, and ensure customer satisfaction.
  • Working Conditions: Remote work environment, flexible hours, may require weekend shifts.
  • Qualities and Traits: Patient, empathetic, detail-oriented, and able to work independently.


English Language
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Luis Marquez

HR ManagerClu Forwarding Services

Reply 1 Time Today

Working Location

Cebu IT Park. Cebu IT Park, Brgy Apas, Cebu City, 6000 Cebu, Philippines

Posted on 30 October 2025

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