Customer Service Representative

Staffing co.

＄349-436[Monthly]
Hybrid - CebuFresh Graduate/StudentHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Employee Loan

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Adoption Assistance, Life Insurance, Vision Insurance, HMO

  • Perks Benefits

    Annual Company Trip, Employee Discount, Gym Membership, Pet Friendly Workplace

  • Professional Development

    Apprenticeship Program, Diversity Program, Employee Assistance Program

  • Time Off & Leave

    Bereavement Leave, Birthday Leave, Compassionate Leave

  • Work-Life Balance

    Childcare, Dependent Care

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Description

  • Provide exceptional customer support via phone, email, and chat.
  • Resolve inquiries and issues promptly and effectively.
  • Maintain a positive attitude while handling challenging situations.
  • Document customer interactions and feedback for continuous improvement.
  • Collaborate with team members to enhance service delivery.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: High/Senior High School degree required.
  • Experience Level: Fresh graduates or students are encouraged to apply.
  • Skills and Competencies: Proficient in English language with strong customer service skills.
  • Working Conditions: Office environment, regular business hours.
  • Qualities and Traits: Excellent communication skills, patience, empathy, and a positive attitude.
English LanguageCustomer Service
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WIlson Arellano

Back office managerStaffing co.

More than ten replies today

Working Location

Concentrix Cebu IT Park Recruitment Site. Jose Maria del Mar Street 9F, 11F, 12F, Lungsod ng Cebu, 6000 Lalawigan ng Cebu, Philippines

Posted on 05 September 2025

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