Customer Service Representative (CSR) Job Description

A Customer Service Representative (CSR) plays a vital role in supporting customers by addressing inquiries, resolving issues, processing orders, and offering details about products or services. CSRs interact with customers through phone, email, chat, or face-to-face, ensuring smooth and satisfying experiences.

Requirements:

• Minimum 6 months of call center experience
• At least a High School or SHS graduate
• Basic computer skills – Confident using digital tools.
• Strong communication – Friendly and articulate in conversations.

Perks You’ll Love:

• Paid training from Day 1 – Earn while you gain new skills!
• Performance bonuses – Your effort doesn’t go unnoticed.
• Health insurance & HMO – We care about your wellness.