Customer Service Representative

Estemarat LLC

＄817-1.2K[Monthly]
On-site - Emirate of Abu Dhabi1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Provide back office support, address customer inquiries, resolve issues, maintain accurate records.
  • Assist customers with inquiries and provide information about products and services.
  • Resolve customer issues and complaints in a timely manner.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to enhance customer experience.
  • Stay updated on product knowledge and company policies.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1-3 years of experience in customer service roles.
  • Skills and Competencies: Proficient in English, exceptional customer service, strong problem-solving abilities, excellent organizational skills, and effective interpersonal skills.
  • Working Conditions: Typically in an office environment, may require shifts or overtime.
  • Qualities and Traits: Adaptable, empathetic, detail-oriented, and a team player.
English LanguageCustomer ServiceProblem SolvingOrganizational SkillsInterpersonal SkillsBack Office Support
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Abdul Razzaq

HR ManagerEstemarat LLC

Active within three days

Working Location

Dubai, Dubai. Dubai - United Arab Emirates

Posted on 03 May 2025

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