Team Lead - Mobility Account
RSD Human Resource Management Consultancy
Job Description
Description
The Team Lead for the Mobility Account is responsible for managing and guiding a team of agents to deliver exceptional customer support for mobility services (e.g., ride-hailing, transportation solutions). This role involves monitoring performance, ensuring adherence to quality standards, managing escalations, and implementing strategies to meet client KPIs and SLAs.
- Strictly College Graduate of Engineering, IT or any tech related courses
- With more than 2 years of experience as a TL
- Must have experience handling either Ecommerce or Technical Account
- Experience handling blended account
Robii Cerilo
recruiterRSD Human Resource Management Consultancy
Active within three days
Working Location
Pasig. Pasig, Metro Manila, Philippines
Posted on 06 August 2025
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RSD Human Resource Management Consultancy
Unfinanced / Angel
51-100 Employees
Human Resources & Recruitment
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