Customer Service Agent (Open for fresh graduate)
J-K Network Services
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave, Vacation Leave
COMPANY PROFILE: This company provide server installation, operation, maintenance, and security services mainly for cloud environments with manned monitoring and 24/7 full support. This company founded year 1992.
Position: Customer Service Agent
Company Industry: Insurance-focused BPO
Work Location: Makati City
Work Schedule: Monday - Friday
Salary: Php20,000-Php30,000
Work Set Up: Work on site
Benefits:
Government mandated benefits
HMO
13th month pay
Leaves credits
Life insurance
JOB REQUIREMENTS:
Undergraduate / Senior is welcome to apply
Fresh Graduate can apply
Experience in customer service/BPO
Amenable to work onsite
Amenable to work in Makati
JOB RESPONSIBILITIES:
Provide accurate information about products, services, and company policies.
Assist customers with order placement, account concerns, billing issues, and general support needs.
Troubleshoot and resolve customer complaints, ensuring a positive customer experience.
Record and update customer interactions, transactions, and feedback in the system.
Coordinate with internal departments (e.g., sales, logistics, technical) for escalated concerns.
RECRUITMENT PROCESS
Initial and Final Interview is online (Zoom)
Recruiter_Exec J-K
RecruiterJ-K Network Services
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Working Location
One Ayala (Ayala Malls). 1 Ayala Ave, Makati City, 1226 Metro Manila, Philippines
Posted on 25 November 2025
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