Customer Service Agent
RecruitifyHR
This job is open to Malaysian
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Insurance Health & Wellness
Health Insurance, HMO
Time Off & Leave
Parental Leave
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate, valid, and complete information to ensure customer satisfaction.
- Manage and resolve customer complaints effectively.
- Document and track customer interactions in the system.
- Collaborate with team members to improve service quality.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: Minimum Diploma required.
- Experience Level: 1-3 years in customer service roles.
- Skills and Competencies: Proficient in English and Mandarin, strong problem-solving abilities, excellent interpersonal skills.
- Responsibilities and Duties: Assist customers, resolve inquiries, and maintain satisfaction.
- Working Conditions: Fast-paced environment, may require shift work.
- Qualities and Traits: Team player with a strong work ethic, adaptable, and customer-focused.
Edith Adimonye
Talent Acquisition Specialist RecruitifyHR
Reply 2 Times Today
Working Location
Federal Territory of Kuala Lumpur. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Posted on 19 November 2025
Explore similar jobs
View more similar jobsCustomer Service - Japanese Speaker
RecruitifyHR＄2.1K[Monthly]
On-site - Kuala Lumpur<1 Yr ExpDiplomaFull-time
Chinacho UdewuluHR Officer
Customer Service Representative - Fresh graduates are welcome
Agensi Pekerjaan Language Talent Solutions Sdn Bhd＄1.9K[Monthly]
On-site - Kuala LumpurFresh Graduate/StudentHigh/Senior High SchoolFull-time
Moeko Takahashi人事担当
Customer Success Manager
SG Konzept＄1-1.3K[Monthly]
On-site - Kuala Lumpur5-10 Yrs ExpBachelorFull-time
Jameson ChangManaging Director
Customer Service Officer
Private_Advertiser＄822-938[Monthly]
On-site - Kuala Lumpur1-3 Yrs ExpDiplomaFull-time
Susan LowRecruitment Consultant
Customer Service Representative
Arachem (M) Sdn Bhd＄591-668[Monthly]
On-site - Kuala Lumpur1-3 Yrs ExpDiplomaContract
Leelian TanHR Manager
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
