Customer Service Agent - Fresh Grad | NO BPO Exp - Alorica Cebu Site - Onsite

Alorica Philippines

Urgent

＄321-442[Monthly]

On-site - CebuFresh Graduate/StudentHigh/Senior High SchoolFull-time

Benefits

Employee Recognition and Rewards
Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, HMO
Perks Benefits
Parking Space
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Vacation Leave, Volunteer Time Off

Answer customer inquiries via phone, email, or chat
Resolve complaints and provide effective solutions
Assist with product and service support
Maintain accurate customer records in the system
Communicate clearly and follow company guidelines
Coordinate with other teams for issue resolution
Meet performance and quality metrics
Gather and relay customer feedback•

Requirements & Benefits of ALORICA PH!

Competitive Salary Packages
NO BPO experience needed – Will train you!
Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
20% Night Differential
Paid Training & Incentives
HMO & Government Benefits
13th Month Pay
Vacation Leave / Personal Time Off – Paid
Anniversary Bonus
Annual Performance Increase
Work Onsite with a professional & supportive team

English LanguageCall CentreStrong Work EthicProblem SolvingTeam PlayerTechnical SkillsInterpersonal SkillsCustomer ServicePeople SkillsOrganizational Skills