Customer Service Agent
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment, Sleeping Quarters
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Build expert, dynamic knowledge of the company’s products and services
- Conduct research with available resources to satisfy customer inquiries
- Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships
- Respond quickly, professionally, and accurately to customer inquiries regarding quotes, orders, status, complaints, returns, and warranties
- Meet personal/team qualitative and quantitative targets by explaining the benefits of additional products and services to customers and seizing opportunities to sell
- Maintain daily recordings and documentation of issues and resolutions in a database for sales and executive management teams to review
Requirements
- High school (old curriculum) diploma or Senior High School Graduate
- Ability to work individually and as a team member
- Flexible
- Ability to multitask, manage time, and prioritize
- Amendable to work onsite
- Willing to work in graveyard shift, rotational schedules, weekends, and holiday.
Giro Cuevas
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply 3 Times Today
Working Location
Mindanao Ave, Ayala Center Cebu TowerBohol Ave, Cebu City, 6000 Cebu, Philippines
Posted on 20 August 2025
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John Christopher BriagasOwner
Synlink Recruitment Outsourcing Co. Inc.
Unfinanced / Angel
<50 Employees
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