Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Allowances
Medical Reimbursement
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Life Insurance, HMO
Perks Benefits
Sleeping Quarters
Time Off & Leave
Maternity & Paternity Leave, Sick Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve customer inquiries and complaints in a professional manner.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product and service knowledge.
- Assist in training new staff members as needed.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: No prior experience required; entry-level candidates are encouraged to apply.
- Skills and Competencies: Must be a team player, financially literate, and possess a strong work ethic.
- Working Conditions: Office environment, potential for remote work opportunities.
- Qualities and Traits: Excellent communication skills, patience, and a positive attitude.
Monica Dela Cruz
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 01 September 2025
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