Description

• Handle insurance appeals for denied claims efficiently and effectively.
• Communicate with clients to understand their needs and provide exceptional service.
• Utilize problem-solving skills to resolve issues related to insurance claims.
• Collaborate with team members to ensure a smooth workflow and adherence to company policies.
• Maintain accurate records of customer interactions and transactions.

Requirements

• Educational Qualifications: Bachelor’s degree preferred or equivalent experience
• Experience Level: 0–2 years of relevant experience
• Skills and Competencies: Strong command of the English language
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Strong problem-solving abilities
• Skills and Competencies: Exceptional people skills
• Skills and Competencies: Previous experience in a call center is an advantage