• Provide excellent customer service and support through various communication channels.
• Assist customers with inquiries, concerns, and problem resolution in a timely manner.
• Maintain an updated knowledge of company products and services to effectively address customer needs.
• Document customer interactions accurately and efficiently within the company software.
• Collaborate with team members to enhance customer satisfaction and improve service delivery.

Requirements

• Educational Qualifications: Minimum of High School diploma or equivalent
• Experience Level: Entry-level (0–2 years), No experience required
• Skills and Competencies: Strong communication and interpersonal skills
• Skills and Competencies: Ability to handle multiple tasks and manage time effectively
• Qualities and Traits: Adaptability and a positive attitude towards customer service
• Working Conditions: Typically office-based, with possible remote work opportunities