Job Description:

We are seeking a detail-oriented and organized Credit Dispute Specialist to handle the submission of credit disputes directly through credit bureau portals. The ideal candidate will have experience working with credit reporting agencies, understanding credit laws such as the Fair Credit Reporting Act (FCRA), and ensuring the accuracy of consumer credit reports.

Position: Credit Dispute Specialist

Job Type: Full-Time, Hybrid (3x Onsite 2x WFH)

Location: Makati, Philippines (In-office/Hybrid)

Work Hours: US hours

About the Company:

Agile Tech Ops is a fast-growing startup committed to creating cutting-edge software solutions that fuel our expansion. We're not just maintaining business-critical systems, we're building the future and collaborating with leading US companies to make a global impact.

Why Us?

• Exciting Challenges: Tackle projects that drive growth and shape success.
• Continuous Learning: Embrace a culture of lifelong learning with ample opportunities for professional development.
• Startup Spirit

Key Responsibilities:

• Submit credit disputes directly to credit bureau portals (Experian and TransUnion) in a timely and efficient manner.
• Review and analyze consumer credit reports to identify inaccurate, outdated, or unverifiable information.
• Communicate with clients to gather necessary documentation and ensure proper dispute submission.
• Track dispute progress, update internal records, and follow up with credit bureaus as needed.
• Maintain compliance with federal and state credit reporting laws, particularly FCRA guidelines.
• Work closely with internal teams to resolve escalated disputes and provide accurate reporting updates

Qualifications:

• Previous experience in credit repair, credit disputes, or financial services is preferred.
• Knowledge of credit reporting processes and FCRA regulations.
• Strong attention to detail and accuracy in data entry.
• Ability to manage multiple disputes simultaneously and meet deadlines.
• Excellent written and verbal communication skills.
• Proficiency in using credit bureau dispute portals and related software.
• Strong problem-solving skills and ability to work independently

Salary: Competitive, Depends on experience

Ready to embark on a journey of growth and innovation? Send your resume to [email protected] to get your application started!

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Pay raise
• Hybrid setup

Schedule:

• 8 hour shift
• Monday to Friday
• Night shift

Supplemental Pay:

• 13th month salary
• Performance bonus

Please refer to job description.