We’re Hiring: Credit Analyst!

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!

We are currently on the lookout for Credit Analyst to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!

Role: Credit Analyst

Work Arrangement: Work from Office

Location: Philippines - Makati

Schedule: Morning shift

Roles and Responsibilities:

• Sending and responding on emails to customers and follow ups
• Contacting customers via phone and email to support them through the journey which will require excellent customer service
• Setting up meetings between broker and customer
• Working with Broker in gathering document and renaming 
• Checking documents to ensure all information required is available and correct
• Contacting banks broker support teams and BDM’s (different scenarios)
• Ordering valuations, pricing and credit check
• Completing all other tasks (post settlement)
• Reviewing financial statements and supporting documents, conducting servicing and scenario research, performing credit analysis, and running borrowing capacity calculators."
• Assist brokers in checking deals, policies, and scenarios with banks and lenders
• Work closely with brokers to structure loans and identify suitable solutions for clients
• Prepare and submit mortgage applications

Qualification and requirements:

• Great customer service
• Excellent English speaking skills both formally and casually. Need to be able to have a conversation 
• Ability to connect with people and build strong relationships
• Proactive, creative, can think outside the box 
• High degree of Accuracy and attention to detail
• Can complete task within the set deadlines

Non-negotiable skills & requirements:

• At least 2+ years’ experience in the AU Mortgage
• Experience working with AOL Data Entry, ideally MyCRM

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment  
• Flexible leave credits which may be used for vacation, emergency and sick leaves  
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes!  
• Endless opportunities for career advancement  
• Exclusive ATM inside the office for employee's convenience  
• Annual Performance Review with Salary Increase  
• We set you up for success with a company-provided PC/Laptop and fiber internet connection  
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!  
• Top notch workplace with first class VIP lounge and game rooms  
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance  
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues  
• International career growth and connections  
• Unlimited cash incentives for hired referrals  
• Mental Wellness Employee Assistance program through Lifeworks  
• In-house psychiatrist available to support employees' well-being  
• Become part of the Employee Share Units program  
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.