Des Marketing Ecoland Collector

Des Marketing Ecoland

＄176-264[Monthly]

On-site - Davao del Sur<1 Yr ExpHigh/Senior High SchoolFull-time

Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Debt Collection: Contact individuals or businesses to collect overdue payments, negotiate payment plans, and resolve outstanding debts.
Record Keeping: Maintain accurate records of all communication, payments, and account statuses in the system.
Customer Communication: Handle inbound and outbound calls, emails, or letters to discuss account balances and payment terms.
Problem Solving: Investigate discrepancies and work with clients to resolve billing issues or disputes.
Reporting: Prepare regular reports on collections activity and provide updates to management on account status and recovery progress.

Education: High school diploma or equivalent; additional certifications in finance or collections are a plus.
Experience: Prior experience in collections, customer service, or finance is preferred.
Communication Skills: Strong verbal and written communication skills to effectively interact with clients and resolve disputes.
Negotiation Skills: Ability to negotiate payment terms and handle difficult conversations professionally.
Attention to Detail: Accurate data entry, documentation, and ability to manage multiple accounts simultaneously.

Rehearsal and Training