Chat Support
Miranda HR
Job Description
Benefits
Allowances
Medical Reimbursement
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Training Subsidy
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Provide real-time assistance to customers through chat.
- Resolve inquiries and issues promptly and effectively.
- Maintain a high level of customer satisfaction.
- Document interactions and feedback for continuous improvement.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and policies.
Requirements
- Job Title: Chat Support
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience needed; training provided.
- Skills and Competencies: Must be computer literate, with strong typing and communication skills.
- Responsibilities and Duties: Assist customers via chat, resolve inquiries, and provide product information.
- Working Conditions: Office or remote work environment, flexible hours.
- Qualities and Traits: Strong problem solver, patient, and a team player.
Luis Cruz
HR OfficerMiranda HR
High response rate
Working Location
Worldwide Corporate Center. Shaw Blvd, Mandaluyong City, 1552 Metro Manila, Philippines
Posted on 19 July 2025
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