This position shall be responsible for handling all cash, cheque, and electronic payment transactions related to non-life insurance policies. This role ensures accurate premium collections, timely issuance of receipts, proper reconciliation of daily transactions, and compliance with company financial policies and regulatory requirements.

Key Responsibilities

• Receive and process premium payments (cash, cheque, online transfers, POS) from customers and agents.
• Issue official receipts and ensure accurate posting of transactions in the insurance system.
• Balance daily cash collections and prepare end-of-day reports.
• Forward collections to authorized accounts in a timely manner.
• Maintain proper documentation for all financial transactions.
• Coordinate with underwriting, claims, and accounts departments on payment-related matters.
• Handle customer inquiries regarding payments, refunds, and billing issues.
• Ensure compliance with company policies, internal controls, and regulatory standards.
• Support branch audits and provide required financial documentation.
• Maintain confidentiality and security of cash and financial records.