• Engage with customers to provide excellent service and support via phone, email, and chat.
• Handle customer inquiries and resolve issues promptly and effectively.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service processes and customer satisfaction.
• Stay updated on company products, services, and promotions to provide accurate information.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required
• Skills and Competencies: Strong English language proficiency
• Skills and Competencies: Excellent customer service skills
• Skills and Competencies: Effective problem-solving abilities
• Skills and Competencies: Strong interpersonal and people skills
• Skills and Competencies: Experience or familiarity with call center environments is a plus