Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Answer incoming calls and respond to customer inquiries.
- Provide product and service information to customers.
- Resolve issues and complaints efficiently.
- Document customer interactions in the database.
- Meet performance metrics and maintain high customer satisfaction.
- Collaborate with team members to enhance service quality.
Requirements
- Educational Qualifications: Bachelor’s degree in any field is required.
- Experience Level: No previous experience required; training will be provided.
- Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities are essential.
- Responsibilities and Duties: Respond to customer inquiries, resolve issues, and provide product information.
- Working Conditions: Indoor office environment, with potential for shift work.
- Qualities and Traits: Patience, empathy, and a positive attitude are crucial for success.
Jaylo Roselle
HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 10 Times Today
Working Location
Teleperformance McKinley West. corner Le Grand Ave, Taguig, Metro Manila, Philippines
Posted on 04 September 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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