Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve complaints and issues in a timely manner.
- Document customer interactions and maintain records.
- Meet performance metrics and enhance customer satisfaction.
- Collaborate with team members to improve processes.
- Participate in training sessions for skill development.
Requirements
- Educational Qualifications: Diploma in any field.
- Experience Level: Less than 1 year of experience in a customer service role.
- Skills and Competencies: Excellent communication skills, problem-solving, and active listening.
- Working Conditions: Office environment, may require evening or weekend shifts.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Replied 8 minutes ago
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 22 July 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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