Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Answer incoming customer calls and inquiries.
- Provide information about products and services.
- Resolve customer issues effectively and efficiently.
- Maintain customer records and update account information.
- Achieve performance goals and metrics.
- Collaborate with team members to enhance service quality.
- Participate in training sessions for skill improvement.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, active listening, and problem-solving skills.
- Working Conditions: Office environment, potential for shift work, and remote options available.
- Qualities and Traits: Friendly demeanor, patience, empathy, and adaptability.
Brenny Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 10 July 2025
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