Description

• Respond to customer inquiries via phone, email, or chat.
• Provide accurate information about products and services.
• Handle customer complaints and resolve issues efficiently.
• Maintain customer records and update account information.
• Work collaboratively with the team to improve customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree or equivalent experience preferred.
• Experience Level: Fresh Graduate or students are encouraged to apply.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to multitask and manage time effectively.
• Qualities and Traits: Strong problem-solving skills and a customer-focused mindset.
• Working Conditions: Ability to work in a fast-paced, high-volume environment.